Shipping & Delivery Policy

Free Shipping Offer

Free Standard Shipping in the U.S.

Free Expedited Shipping in the U.S. on orders over $80.

Free Standard  Shipping  in UK, Canada, Ireland, Australia, New Zealand on orders over $80.

Free Expedited Shipping in UK, Canada, Ireland, Australia, New Zealand on orders over $150.

Processing Time

We typically require 1-2 business days to process your order, excluding peak seasons. Please be patient as we carefully prepare each tattoo-inspired piece.

Delivery Time

Delivery Time = Processing Time + Shipping Time

Warehouse Region Shipping Time Shipping Fee
US Warehouse USA 3-7 business days (DHL, FedEx, UPS) Free (Standard),
Free (Expedited for orders over $80)
$5.98 (Expedited)
China Warehouse UK, Canada, Ireland, Australia, New Zealand 7-12 business days (Standard Shipping)
3-7 business days (Expedited Shipping - DHL, FedEx, UPS)		 $8 (Standard), $18 (Expedited)
Free (Standard for orders over $80),
Free (Expedited for orders over $150)

Note: Shipping fees are listed in USD and may vary slightly when converted to other currencies.

Supported Countries and Regions

Currently, we support orders for tattoo products from the following countries:

  • USA Orders: In-stock items will be shipped from the US warehouse; out-of-stock items will be shipped from the China warehouse.
  • UK, Canada, Ireland, Australia, New Zealand Orders: All orders will be shipped from the China warehouse.

Customs and Import Taxes

Customers are responsible for paying any customs duties and assisting with the clearance process. While we offer technical support, import taxes will be borne by the customer.

Lost or Misdelivered Orders

If tracking information shows that your package has been delivered but you have not received it, please follow these steps:

  • Check if any family members received the package on your behalf to ensure it was not missed.
  • If you cannot find it, contact the shipping company to report the loss, providing your order details and tracking number for investigation.
  • Contact us immediately at service@tatomus.com, and we will assist you in resolving the issue.
  • If the shipping company does not respond, you can file a claim for compensation.

Important Note

ATOMUS TATTOO SUPPLY is not responsible for stolen or undelivered packages that remain unsigned for an extended period. Please ensure that you are available to receive your package.

Shipping Disclaimer

Unexpected delays may occur due to uncontrollable factors such as severe weather, catastrophic events, or global disruptions. We will notify you promptly with any updates.